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What is the return or cancellation policy?

30-Day money-back guarantee Terms on all Returns: Save your invoice. All returns must be issued an RMA# within 30 days of purchase. Without an RMA # your return cannot be accepted. To be issued an RMA#, you acknowledge the terms noted herein. All items must be included in box and in new condition. RETURNED LED’s will be charged a 25% restocking fee. Return shipping is your responsibility and is non-refundable. Please email info@lighttherapyheals.com include your full name, country and date of purchase in your email and we will forward return instructions.

Please note: if the original packaging is not returned with the item, we may charge up to a 35% restocking fee in order to replace those supplies. Shipping charges will be deducted from original price on all free shipping items returned.

No returns will be accepted after the stated return period.

Cancellations: All orders are automatically processed through our secure merchant processor which incurs fees. If you cancel your order BEFORE it has been shipped, you will be assessed a small cancellation fee of $5.00 before credit is issued. We are very sorry, but we cannot accept cancellations if your order has already been shipped. Orders which are refused at delivery will NOT be credited. S & H and freight delivery costs are non-refundable. We are sorry but there are no exceptions.

Owner and heirs of LightTherapyHeals.com are not responsible for any liability in connection with the use, or improper use of Light Therapy Systems.

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